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PRIVACY

 

Our Commitment to Privacy
 
At mondovilingerie.com, we are committed to your privacy. IDEE Creations (Hong Kong) Limited collect information about you in our stores and through our websites in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. As described in this policy, we may share your information among our other brands and, under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If you have any questions about our privacy policy, please contact Mondovi customer service at cs@mondovilingerie.com.
 
What kind of information does Mondovi collect and How is it used?
 
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you place an order online and save your information with us online, we maintain a record of your product interests and the purchases you make online.
 
We use this information to do things like:
 
- Process your online orders, send you e-mail to confirm your order or to contact you
- Open an online account at your request;
- Personalize your online experience with content and offers that are tailored to your interests;
- Provide customer service
 
Does Mondovi share my information with third parties?
 
- When you provide personal information to our website, we may share that information with our other Brands.
- We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
- We may share your information when we team up with another company to offer or provide products, services, contests, or promotions to our customers
- We may share information about you if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of IDEE Creations(Hong Kong)Limited or others.
 
How does Mondovi use cookies?
 
Our websites use "cookies," which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience.
 
How do I know my personal information is secure?
 
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information. We use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information.
To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. Please note that when accessing a secure server, the first characters of the site address will change from "http" to "https."