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SHIPPING

Shipping & Handing Cost

 

Shipping cost to your country is determined by destination, weight and shipping method chosen.

 

When the Member or the recipient refuses to accept the merchandise or it is returned by Postal Service for the storage period of undeliverable item having elapsed, the remainder of the order amount from which the actual cost for the merchandise return to the Company is subtracted, will be refunded, but the initially paid shipping and handling fee won't be refunded. If such return cost exceeds the total merchandise price, the difference will be charged

 

Shipping Period

Hong Kong & China Standard Delivery

Most orders arrive within 5 - 10 business days for in-stock items; please allow up to 3 - 5 additional days for rural zip codes.

 

International Standard Delivery

Most orders arrive within 5 – 21 business days for in-stock items; please allow up to 3-5 additional days for rural zip codes.

 

Express Delivery

     -   Available for in-stock items only.

     -   Not available for P.O. Boxes or APO/DPO/FPO addresses.

     -   All orders are subject to verification.

However please understand we cannot guarantee the expected delivery date as this will depend on circumstances arising from the courier’s convenience, or processing time taken at each country’s customs, etc.

 

Import Taxes , Duties and Export Certificate

 

Depending on the order value or quantity, orders may be subject to import tax, value tax, customs handling fees, etc. in some countries or regions. In such case, the recipient of the order is responsible for these taxes and fees.

The Company shall not be held responsible for delayed merchandise delivery due to problems related to customs clearance and/or its procedures.

Member must obtain for himself, if needed, an import/export certificate such as certificate of origin and export visa.

 

Fulfillment

Delivery of merchandise shall be deemed completed when it was delivered to the recipient address that was specified in the order or on a later date. The Company shall not be held liable if the delivery was not completed due to a legal reason or the local laws and regulations. Should the return item be lost en route to the Company, Member shall be held liable

When merchandise was not delivered due to inaccurate address information entered by Member, the Company shall not be held responsible for the outcome of said delivery attempt. Additional fees such as shipping fee will be charged on cost bases when re-delivery to the correct address is requested

The Company may combine multiple orders by the same Member to the same delivery address. In such case shipping fees will not be refunded.