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RETURNS

 

Returns and Exchanges

 
Returns or Exchanges are accepted only when the delivered item has some defect within 7 days of receipt,
as long as the item or items are in original condition (UNWORN &UNWASH),the return MUST be postmarked.
We only accept the returned items that we have accepted on ahead by confirming the reason for return and the product’s condition.
Please send us of your exchanges or returns request with your order no. or invoice no. by e-mail which advises us the return/exchange reasons & the substitute,
it will be reserved for you first.
 
Please return the item(s) to arrive within 7 days after we confirm.
 
Exchange is accepted in the Following Situation
 
Wrong item(s) was delivered. (In case of wrong shipment.)
Defective item(s) was delivered.
 
Processing of Return
 
Please fill in the item you wish to return and the reason for return on “Return Form” and send by Email for confirmation. We will inform you if we accept the return
After confirm, please send the “Return “item(s) and Return Form with confirmed code number within 7 days.
Merchandise without case, package, tag, warranty, certificate, other included items or part of set items (e.g. "suit (2 piece set)"), please make sure that all the items are included. In the case of a missing piece, we will not accept the return.
Above the case, we will bear the returning shipping cost , we ask customers to advance the returning cost . After we got the return item(s) and confirmed the reason for return as return form, we will reimburse the fee at a later date.